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Think watching customers increases tips? Technologies that make customers feel watched don't increase tips, but they do cause customers to avoid coming back. Customers who feel watched feel less g... (theconversation.com)

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The original was posted on /r/technology by /u/tipping_researcher on 2024-12-02 14:24:43+00:00.

Original Title: Think watching customers increases tips? Technologies that make customers feel watched don't increase tips, but they do cause customers to avoid coming back. Customers who feel watched feel less generous but also feel pressured to tip.

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