this post was submitted on 22 Oct 2023
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So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[–] nephs@lemmy.world 3 points 1 year ago (1 children)

https://youtu.be/ACX_VfsjkZA https://youtu.be/KGszSj0BLeg (and more)

If you want well articulated rage against the hp machines, do follow Louis Rossmann.

Right to repair matters!

[–] PipedLinkBot@feddit.rocks 2 points 1 year ago

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[–] Sordid@lemmy.dbzer0.com 2 points 1 year ago* (last edited 1 year ago)

I have an HP LaserJet 6L from like 1997. I recently managed to get it working reliably after decades of struggle and frustration that drove me to tears on occasion. So yes, as far as I can tell they've always been this bad.

[–] ILikeBoobies@lemmy.ca 2 points 1 year ago
[–] corsicanguppy@lemmy.ca 2 points 1 year ago

A year after we gave up our LJ4 - and just after its 20th birthday too! - we realized it was a mistake, and we bought a ln m404n.

The m404n is an Ethernet LaserJet monochrome printer.

It seems to work well so far, but I am concerned it'll act up if I find some alt-sourced toner.

[–] Hopscotch@lemmy.ml 2 points 1 year ago

In my experience, printers in general are terrible, but HP LasetJet Enterprise m series printers are excellent.

[–] Andi@feddit.uk 2 points 1 year ago

Certainly YMMV. I have an HP 8720 and it works wirelessly perfectly, Windows finds it and installs it automatically. Including the scanner. Even works from my wife's Chromebook. I can print from my Android phone without any issue.

I do pay for the HP ink subscription, but it's only 99p per month, and that's 15 pages with rollover and that suits our need 99% of the time.

[–] Lophostemon@aussie.zone 2 points 1 year ago

‘HAVE’ HP printers always been this bad?

Please.

[–] feef@lemmy.world 2 points 1 year ago

HP=helvetin paska

[–] fossilesque@mander.xyz 2 points 1 year ago

I'll never buy HP again. They've made it their profession to get progressively shitter when it was a low bar to begin with. Even their other products are doing the same.

[–] mystic@lemmy.world 1 points 1 year ago
[–] calypsopub@lemmy.world 1 points 1 year ago

My Epson Ecotank rocks

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