this post was submitted on 16 Sep 2023
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Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

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[–] candyman337@sh.itjust.works 8 points 1 year ago

It's shit like this that's the reason I haven't gotten another pixel. My pix 5a died in within a year, I sent it to a Google certified repair shop, they couldn't fix it, concluded it needed to be sent to Google.

Once it got to Google they claimed it had water damage. It took me 3 months to go through all the bullshit and get a new phone from them. I had gotten an Azus Zenfone 9 by that point.

[–] madcaesar@lemmy.world 7 points 1 year ago

If you are a google product adopter in 2023 then you deserved to be relieved of your money.

[–] Scrof@sopuli.xyz 7 points 1 year ago (5 children)

Aren't all smart watches just e-waste? Always found them ridiculously redundant and wasteful. I mean my gshock is still on the same battery after 11 years and it's still precise, has a calendar, alarm clocks, timers, backlighting and went through hell and back. I used to swim and take showers without taking it off, crawling in a desert, all sorts of abuse with not even a scratch.

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[–] meldroc@lemmy.world 6 points 1 year ago* (last edited 1 year ago)

Pixel Buds are the same way. IIRC from a teardown vid, those earbuds (and I'm guessing most of their competitors' too) are designed to be quasi-disposable in this way. They're glued together, the only way to open them up destroys them, warranty support consists of replacing defective earbuds.

This business model does create an e-waste issue... More lithium ion batteries ending up in landfills, more gold extracted from components by kids in developing nations burning them and breathing the carcinogens...

[–] bender@insaneutopia.com 4 points 1 year ago

This doesn’t surprise me. This is exactly what i would expect from google.

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