this post was submitted on 28 Sep 2024
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[–] RupeThereItIs@lemmy.world 136 points 13 hours ago (32 children)

"IT people" here, operations guy who keeps the lights on for that software.

It's been my experience developers have no idea how the hardware works, but STRONGLY believe they know more then me.

Devops is also usually more dev than ops, and it shows in the availability numbers.

[–] qaz@lemmy.world 3 points 11 hours ago (1 children)

Could you give an example of something related to hardware that most developers don't know about?

[–] 0x4E4F@sh.itjust.works 14 points 11 hours ago* (last edited 11 hours ago) (1 children)

Simple example, our NASes are EMC2. The devs over at the company that does the software say they're garbage, we should change them.

Mind you, these things have been running for 10 years straight 24/7, under load most of the time, and we've only swapped like 2 drives, total... but no, they're garbage 🤦....

[–] ByteOnBikes@slrpnk.net 7 points 9 hours ago (1 children)

Accurate!

Developers are frequently excited by the next hot thing or how some billionaire tech companies operate.

I'm guilty of seeing something that was last updated in 2019 and having a look of disgust.

[–] 0x4E4F@sh.itjust.works 3 points 6 hours ago

Well, at least you admit it, not everyone does.

I do agree that they're out of date, but that wasn't their point, their software somehow doesn't like the NASes, so they had to look into where the problem was. But, their first thought was "let's tell them they're no good and tell them which ones to buy so we wouldn't have to look at the code".

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