this post was submitted on 28 Sep 2024
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[–] RupeThereItIs@lemmy.world 174 points 1 month ago (50 children)

"IT people" here, operations guy who keeps the lights on for that software.

It's been my experience developers have no idea how the hardware works, but STRONGLY believe they know more then me.

Devops is also usually more dev than ops, and it shows in the availability numbers.

[–] ArbiterXero@lemmy.world 18 points 1 month ago (3 children)

As a devops manager that’s been both, it depends on the group. Ideally a devops group has a few former devs and a few former systems guys.

Honestly, the best devops teams have at least one guy that’s a liaison with IT who is primarily a systems guy but reports to both systems and devops. Why?

It gets you priority IT tickets and access while systems trusts him to do it right. He’s like the crux of every good devops team. He’s an IT hire paid for by the devops team budget as an offering in exchange for priority tickets.

But in general, you’re absolutely right.

[–] magikmw@lemm.ee 13 points 1 month ago* (last edited 1 month ago) (1 children)

Am I the only guy that likes doing devops that has both dev and ops experience and insight? What's with silosing oneself?

[–] ArbiterXero@lemmy.world 15 points 1 month ago (1 children)

I’ve done both, it’s just a rarity to have someone experienced enough in both to be able to cross the lines.

Those are your gems and they’ll stick around as long as you pay them decently.

Hard to find.

Because the problem is that you need

  1. A developer
  2. A systems guy
  3. A social and great personality

The job is hard to hire for because those 3 in combo is rare. Many developers and systems guys have prickly personalities or specialise in their favourite part of it.

Devops spent have the option of prickly personalities because you have to deal with so many people outside your team that are prickly and that you have to sometimes give bad news to….

Eventually they’ll all be mad at you for SOMETHING….. and you have to let it slide. You have to take their anger and not take it personally…. That’s hard for most people, let alone tech workers that grew up idolising Linus torvalds, or Sheldon cooper and their “I’m so smart that I don’t need to be nice” attitudes.

[–] MajorHavoc@programming.dev 6 points 1 month ago

Fantastic summary. For anyone wondering how to get really really valuable in IT, this is a great write-up of why my top paid people are my top paid people.

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