Edit: @Successful_Try543@feddit.org solved it. It says "one special character". Not "at least one".
this post was submitted on 09 Sep 2024
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It's fucking insane that an internet banking portal has such a low cap on max characters and such shitty rule enforcement.
Some internet banking sites give access after only asking for login password. They will only ask for transaction password and OTP (that will only come on phone) later on. Asking for two passwords isn't necessarily more secure since many people will just reuse their original one again. And OTP instead of offering something like hardware security key is insane.
My bank uses 6 digit 'customer number' (which is set by the bank) and that's verified with an app and a personal PIN (app shows 'login attempt ABCD at mm.dd. hh:mm' where ABCD is shown on login page too) or via SMS OTP (again with 'ABCD' verification). And again with personal pin + app or OTP to confirm transactions. The app itself can be protected with a fingerprint or phone pin and every new installation needs to be registered to the system, so I can't just use my phone app to access my wifes account (or anyone elses) but I still can map multiple accounts (like corporate ones) to the same installation.
I think that's pretty reasonable approach.
Reason why I took a hardware tan generator versus using the OTP function of one of their other apps.
Thanks but no, I will use the old crusty method as I know how easy that's hacked.