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This is a most excellent place for technology news and articles.
How do you map the custom buttons? I've literally never used mine
You have to have the remote with the 1 and 2 buttons. Then just press and hold them and it should give you the option to assign an action like launching an app.
Oh I think mine is too old. Mine just had like a plus quadrant, power button and then there pre-programmed buttons that I've literally never used.
It's ok I don't actually think the customizable remote comes with any TV or box. You have buy it after market from their site.