this post was submitted on 30 Dec 2023
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ

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I got the mOnkrus "Master Collection 2024" and I cannot use Premiere Pro or After Effects without getting that "The application was unable to start correctly (0xc0000142). Click OK to close the application."

However, I also installed Photoshop, Media Encoder, Audition, and Illustrator and they all work fine

I tried a few things like running these on cmd:

for %i in (%windir%\system32*.dll) do regsvr32.exe /s %i

for %i in (%windir%\system32*.ocx) do regsvr32.exe /s %i

as mentioned in this post: https://www.reddit.com/r/Piracy/comments/g9o4iw/suddenly_got_error_0xc0000142_whenever_opening/

I also just tried running as administrator, deleting and reinstalling just those two apps (Premiere Pro and After Effects), and running in compatibility mode - nothing worked

In another post I saw someone said " My problem was that i had the letter ß in my game path which messed things up.Changing that has fixed the problem" but I have no idea what that means, and that person was referring to a cracked video game, not anything adobe related so I don't know if it's relevant

Most of the other solutions I found were just about specific applications that weren't relevant to Adobe

The only thing that I can think would be causing this that I sort of ran into is that I did have an authentic version of all of this at one point and someone said that this error may be caused by old files from that - I still have project files from Premiere Pro, Photoshop, and probably something else, but Photoshop works fine even with those old project files and Premiere Pro doesn't so I feel like that isn't this issue (maybe it is and I need to delete them which is fine if that's the case, but I'd rather see if there are another other things to try since Photoshop seems to work fine with those files present)

After I tried everything above, I just searched random "Adobe, Creative Cloud, etc." keywords in the Windows search just to find any other files and I found some random ones (not from the mOnkrus installation) and deleted those for fun which also didn't work

Is there a way to guarantee that I deleted all the necessary old files I feel like I am just randomly searching here - I've heard people using CCleaner, is that a good idea? - I haven't used it so I am not sure if that would work for what I need it

Also just kind of creating this post for anyone else who has this problem to see what I've tried since there seemed to be a lot of others who couldn't find a solution as well - and if I do find a solution that works, I'll try and give an update

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[–] lemann@lemmy.dbzer0.com 6 points 11 months ago (1 children)

Been a while since I've looked at CC stuff!

Do these files come pre-patched or are they clean? If they're clean, re-install, disconnect from the internet, and see if it is able to open normally. That way we'd then be able to isolate the issue to the patch painter.

If they come pre-patched, then aside from trying on another system or in a VM, i'm not too sure how this would be fixed. Have a look at the readme/description of wherever you downloaded it from, there could be extra steps needed that haven't been done yet. If the collection came inside an ISO file, mount it instead of extracting it, as Windows Defender can't delete things from ISOs AFAIK. If you extracted, then maybe something important was deleted by Windows defender

Also, at your own risk, disable Windows defender, it may delete the patched Adobe DLLs off your system the second it sees an executable loading them

Thanks for the reply, I'm not going to lie, I'm new to this and don't know what a lot of that means, I did try disconnecting the internet and running them but it didn't change - it didn't have a readme but I followed a video step by step and it was pretty clear so I don't think I could've missed anything installation-wise, I'll try to find out if they are pre-patched or clean once I figure out what that means, also it did come as an ISO file and I did mount it correctly so I don't think that was the issue - also tried disabling defender and still nothing, I'll keep trying though!