this post was submitted on 13 Dec 2023
808 points (97.9% liked)
Technology
58108 readers
5153 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Ok, so I think the timeline is, he signed up for an unlimited storage plan. Over several years, he uploaded 233TB of video to Google's storage. They discontinued the unlimited storage plan he was using, and that plan ended May 11th. They gave him a "60 day grace period" ending on July 10th, after which his accouny was converted to a read only mode.
He figured the data was safe, and continued using the storage he now isn't really paying for from July 10th until December 12th. On December 12th, Google tells him they're going to delete his account in a week, which isn't enough time to retrieve his data... because he didn't do anything during the period before his plan ended, didn't do anything during the grace period, and hasn't done anything since the grace period ended.
I get that they should have given him more than a week of warning before moving to delete, but I'm not exactly sure what he was expecting. Storing files is an ongoing expense, and he's not paying that cost anymore.
Google didn't tell him that they were going to delete the data until a week before. I think that's the issue. It's like when you tell someone a family member moved on, you need to use the word "die" or it's open to interpretation. Google needed to straight up say that they were going to delete the data after 6 months, but they didn't.