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The first comment on that article when I read it, the guy says he will not tip his delivery driver if there's a delivery fee. I can't believe that after all these years, people still think that a driver is going to see one cent of a delivery fee. I remember Pizza Hut implementing a $1 or $2 delivery fee back in the late 90s, and our tips took a big hit. Back then, I figured that was just a learning curve, and eventually soon people would understand that it is not part of a driver's compensation, but I guess here we are, 25+ years later.
Please don't punish workers for a corporation's greed. A delivery fee is not a tip.
Waitstaff get paid well below minimum wage; tips are required to make up the difference.
Delivery drivers - and everyone else who isn't waitstaff - get paid minimum wage. It sucks, but that's the deal.
This is regional, some places don’t have reduced min wage for tipped employees. Servers make the same min wage as everybody else and earn tips on top of that.
Really? I didn't know that. Everywhere I've worked (which isn't everywhere but it's 4 states in the East coast and the deep south), the waitstaff got $3.10 - but I admit it's been over a decade.