this post was submitted on 19 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

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My account has been created but I can't access it. What can I do? (lemmy.one)
submitted 1 year ago by HawkXero@lemmy.one to c/support@beehaw.org
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I applied for a Beehaw account a week ago and it looks like it was approved but I can't log in. The Jerboa app says incorrect login and on the website the login button just spins. Anything I can do?

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[–] rpj@lemmy.one 0 points 1 year ago (5 children)

That means ki your account has not been created.

[–] HawkXero@lemmy.one 0 points 1 year ago (4 children)

But I can see my /u/ page on the website? So I'm very confused

[–] rpj@lemmy.one 0 points 1 year ago (1 children)

That's weird. The infinite loading issue caused for me due to the account not being verified.

[–] retronautickz@beehaw.org 1 points 1 year ago* (last edited 1 year ago)

There is a different between created and verified. A /u/ page is created for every account that's registered, regardless if it's verified or unverified. When an user is rejected, the profile page is deleted

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