this post was submitted on 08 Jun 2023
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Lemmy Support

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Any good resources/Discord servers (to discuss with other devs) for troubleshooting user login/email verification issues?

I have a self-hosted instance and was able to make the admin user, but when trying to create a new test user, the user does not get the verification email.

I assume its related to this issue because I see the same issue but on login rather than sign up: https://github.com/LemmyNet/lemmy-ui/issues/1080

I am able to create the new user but get no email verification and then when I try to login the login button gets stuck with the spinner. No frontend console logs so I assume something is dying server-side and not bubbling the error.

Really just looking for some guidance/links to docs on how I can access logs to troubleshoot server-side errors (and my gut tells me maybe an email issue but I am a novice in this space so not sure).

Any help is appreciated.

Thank you.

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[–] mrwiggles@prime8s.xyz 2 points 1 year ago (3 children)

You're probably best off submitting an issue on github, but note that depending on how you have SMTP configured and how you're sending mail- you may be having issues with your hosting provider, mine blocks the SMTP ports. I'm currently working to get mail set up, but its very difficult. I'll keep you posted.

[–] slashzero@lemmy.ml 3 points 1 year ago (1 children)

I spent the last few hours trying to get mail working on my instance. Eventually I set up postfix on my linux host and had the lemmy docker container use that. Happy to say it is working.

https://lemmy.ml/post/1185795

[–] mrwiggles@prime8s.xyz 1 points 1 year ago (1 children)

Glad to hear that, I recently just got mail working as well. I ended up using an smtp relay service. Did you have any issues with getting your emails rejected? I might switch as this service is quite expensive.

[–] slashzero@hakbox.social 2 points 1 year ago

I went as far as to use my site's certs in postfix so at least the e-mails wouldn't be outright rejected by gmail, but I haven't seen one go through yet. I still have quite a bit of testing to do with gmail to see if they are eventually going through.

I haven't see any being rejected by yahoo mail at all, but they do end up in the SPAM folder.

I think I had some network issues preventing me from using an external relay, so I might try bravo again, if anyone actually uses my instance and emails become an issue.

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