this post was submitted on 07 Jun 2023
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Hey I just had a question on this exact thing this morning for my new account on mander. So the trick for getting communities active on a new instance is that you first need to search for the whole url (such as https://lemmy.ml/c/lemmy_support). It will of course fail, but then you can immediately search for "lemmy_support" and that will now be found.
@Shdwdrgn@mander.xyz Thanks for the reply. I have done that and can successfully see the community. However, when I try to subscribe it is stuck at pending. Cancelling and trying again doesn't seem to fix it.
I only have this issue with communities on lemmy.ml from my instance lemmy.notdead.net
Sorry to hear that. From the other replies it sounds like it's going to be a configuration issue but I didn't set up my own instance so that's as much advice as I can offer. Good luck!