this post was submitted on 23 Jan 2024
120 points (88.0% liked)
Asklemmy
43940 readers
573 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Rustdesk is better than this proprietary spyware teamviewer
I don't trust the Rustdesk developers after finding that their solution to "the user is running Wayland" was "disabling X11 in the way Gnome users on Ubuntu would need to" without a clear explanation. That has since been fixed, but the rustdesk code is still full of weird and sketchy decisions (seriously, who spawns a
sh
process to read and parse a file on /proc?).I like Rustdesk for its goal to finally provide a usable remote support tool for Linux users. It's the only open source tool that I know of. Last time I tried to deploy it, I found out they hadn't published a full server (only a proof of concept) which did put a dent into the product.
But overall, I trust Teamviewer a lot more to just work when I need to provide tech support to people. I'm already talking to someone without too much technical experience when I take over their screen, I don't want to go through a whole debugging process to get the remote support tool working too.