this post was submitted on 18 Oct 2023
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Their kids died after buying drugs on Snapchat. Now the parents are suing (www.theguardian.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Their kids died after buying drugs on Snapchat. Now the parents are suing::Suit claims app features like disappearing messages and geolocating users make kids easy targets for dealers

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[–] phx@lemmy.ca 19 points 1 year ago (3 children)

Except for

Even after she created her own account and found her son’s dealer posting images with hundreds of pills, Mendoza’s reports to the help center went unanswered, and it took eight months for them to flag his account. “It was really disheartening,” she said.

And

Other problematic features include notifying individuals when another person screenshots their post, the ability to geolocate fellow users and algorithms that suggest new connections based on demographics.

[–] MYCOOLNEJM@sh.itjust.works 5 points 1 year ago

"I will ask snapchat to stop doing bad things, but I will not delete their app from my kids smartphone. It's their responsibility, not mine"

[–] EssentialCoffee@midwest.social 2 points 1 year ago (1 children)

Wait, so the parent knew about this issue for over eight months and did nothing to actually get their kid help?

[–] phx@lemmy.ca 1 points 1 year ago

Who said they didn't?

[–] dangblingus@lemmy.world 1 points 1 year ago

That doesn't absolve Google or Apple for facilitating the download of the app where drug dealers frolic.